Spire.Doc is a professional Word .NET library specifically designed for developers to create, read, write, convert and print Word document files. Get free and professional technical support for Spire.Doc for .NET, Java, Android, C++, Python.

Tue Jul 29, 2014 10:39 am

Hi, we purchased this reciently and are currently enjoying the performance bonuses in our test system, thanks!

we are however finding a couple of issues:

Some title fields in tables are producing an entirely blacked out box and therefore not displaying text, these fields are usually back-coloured but the error is not consistant (e.g .. its different colours on each document doing it and not always all are affected).

additionally, we had issues with a row in a table that after deletion and manual recreation now works. I was wondering if there is an easy way for us to debug what could cause the issues above? we are saving from DocX format to PDF in all cases.

Thanks in advance to anyone with advice on this error

jrwsupport
 
Posts: 1
Joined: Fri Jul 25, 2014 9:04 am

Wed Jul 30, 2014 1:52 am

Hello,

Thanks for your inquiry.
To help us to reproduce your issue quickly and resolve it soon, would you please send your word document and code to amy.zhao@e-iceblue or support@e-iceblue.com?

Thanks.

Best wishes,
Amy
E-iceblue support team
User avatar

amy.zhao
 
Posts: 2766
Joined: Wed Jun 27, 2012 8:50 am

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