OutofMemory for large HTML file

[Gary.zhang]

Hello,

Thanks, we have received the file, and we have replicated the issue, which has been posted to our Dev team, once there are any update, we will let you know.
Sincerely,
Gary
E-iceblue support team

[shaileshggg]

Hello :

Any updates?
Approximately how much time it will take?
If this issue gets resolved, we will purchase your library.
Can you please provide solution ASAP?


Thanks,
Shailesh

[Gary.zhang]

Hello,

We might not be able to share any timelines by which this problem will be resolved, and we have prioritized the issue. However, as soon as we have made some significant progress towards the resolution of this issue, we would be more than happy to update you with the status of correction. Please be patient and spare us little time. Your patience and comprehension is greatly appreciated in this regard.
Thanks,
Gary
E-iceblue support team

[shaileshggg]

Hello :

Any updates?



Thanks,
Shailesh

[Gary.zhang]

Hello,

The issue has been resolved, now our Test team is testing the hotfix, once it works fine, we will let you know immediately.

Sincerely,
Gary
E-iceblue support team

[shaileshggg]

Hello :

Done with the testing?
Please update us as we are waiting for your response.


Thanks,
Shailesh

[Gary.zhang]

Hello,

Thanks for your waiting.
Sorry for inconvenience. After testing, there are still issues exist, our Dev team is speeding up to fix. Once there are new update, we will inform you immediately.
Thanks,
Gary
E-iceblue support team

[shaileshggg]

OK, Thanks for updates.


Thanks,
Shailesh

[shaileshggg]

Hello :

Can we get the library today?
Please update.


Thanks,
Shailesh

[Gary.zhang]

Hello,

Sorry that we will release the newest Spire.Pdf hotfix within this week.

Thanks,
Gary
E-iceblue support team

[shaileshggg]

OK, Thanks for confirmation.
Can you please update us here after release?


Thanks,
Shailesh

[Gary.zhang]

Hello,

Of course, as soon as it is released, we will inform you immediately.

Sincerely,
Gary
E-Iceblue support team

[Gary.zhang]

Hello,

Please download the newest hotfix as below and test it again.
http://www.e-iceblue.com/downloads/hot_ ... 3.1.31.zip
If there are any questions, welcome to get it back to us.
Sincerely,
Gary
E-iceblue support team

[shaileshggg]

OK. Thanks for updation.


Thanks,
Shailesh

[shaileshggg]

Hi :

We have downloaded the latest but it still throws error OutOfMemory in same method on 21 MB html file.
Can you please check at your side for 21 MB html file?


Thanks,
Shailesh