Hi,
Currently we're evaluating different tools to convert PDFs to images, one of those is yours. I've converted quite some PDFs and a lot don't seem to work very well. Did I happen to select a set of special PDFs, do I need more settings or is there something else? Some other tools do the same, but also some just render the PDFs almost 100% perferct in comparison with Acrobat Reader.
I've attached the PDFs and resulting images as examples. I hope you can advise on how to move forward.
Btw: I would have wanted to communicate with your support directly, but it seemd the forum was the way to go? Or did I miss a link?