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Thu Jul 24, 2014 8:25 pm

Whenever, I am saving stream data from "Spire.Doc.Document document" in to RTF that time header is getting formatted correctly.
But, when saving the same stream data in to PDF with doument.savetofile( ,Spire.Doc.FileFormat.PDF) header is not getting formatted as required.
For example my header part contains three thins,

1.Date 2. Heading Statement 3.Page.

So please help me to format my heading into PDF as below,

Date on the LEFT side on each PDF pages.
Heading Statements on the CENTER on the each PDF pages.
Page numbers on the RIGHT on each PDF pages.

Request you to provide your inputs ASAP.

Thanks.

Regards,
Prashant

Prashant_Waghulde
 
Posts: 9
Joined: Thu Jul 24, 2014 8:11 pm

Fri Jul 25, 2014 1:20 am

Hello,

Thanks for your inquiry.
Please provide us your document for testing, it would be helpful to reproduce the issue and work out the solution for you ASAP.

Thanks,
Gary
E-iceblue support team
User avatar

Gary.zhang
 
Posts: 1380
Joined: Thu Apr 04, 2013 1:30 am

Fri Jul 25, 2014 3:23 pm

Hi ,

Please find the attached sample test ".RTF" file,
I am currently having the below coding,

FileStream streamFile = File.OpenRead(inputFileRequest.FilePath);
StreamReader sReader = new StreamReader(streamFile);
Sring filedata = sReader.ReadToEnd();
var imgBytes = Convert.FromBase64String(filedata);
Stream stream = new MemoryStream(imgBytes);

document.SaveToFile(Fileptah + ".rtf", Spire.Doc.FileFormat.Rtf);
document.SaveToFile(Fileptah + ".pdf", Spire.Doc.FileFormat.PDF);

I need to get "PDF" file in the same format as attached "RTF" file.
Please provide your valuable inputs ASAP.

Thanks.

Prashant_Waghulde
 
Posts: 9
Joined: Thu Jul 24, 2014 8:11 pm

Mon Jul 28, 2014 2:28 am

Hello,

Sorry for late reply.
Thanks for your response. Sorry that there is no any attachment, please zip it before uploading or send it to our Official Email(support@e-iceblue.com).
Thanks in advance,
Gary
E-iceblue support team
User avatar

Gary.zhang
 
Posts: 1380
Joined: Thu Apr 04, 2013 1:30 am

Mon Jul 28, 2014 4:27 am

Please find the attached zip file.
Please provide the solution ASAP to convert the attached RTF file into PDF file with same formatting of data (places of data like in heading,place date on left side,heading statement middle and page number on right side) with SPIRE.DOC.
Request you to provide your inputs soon.

Thanks.

Prashant_Waghulde
 
Posts: 9
Joined: Thu Jul 24, 2014 8:11 pm

Mon Jul 28, 2014 6:16 am

Hello,

Thanks for your quick reply.
We have noticed the issue you mentioned, which has been posted to our Dev team, once there are any update, we will let you know immediately.
Thanks,
Gary
E-iceblue support team
User avatar

Gary.zhang
 
Posts: 1380
Joined: Thu Apr 04, 2013 1:30 am

Tue Jul 29, 2014 1:48 pm

Hi Gary,

Thanks looking into this.
Can you able to fix issue soon on priority,this issue is an stopper for me and I need the solution very urgently.
Please revert back with solution asap.

Thanks.

Regards,
Prashant

Prashant_Waghulde
 
Posts: 9
Joined: Thu Jul 24, 2014 8:11 pm

Wed Jul 30, 2014 7:28 am

Hello,

Sorry that our Dev team is fixing it, and we have improved its priority. As soon as we have made some significant progress towards the resolution of this issue, we would be more than happy to update you with the status of correction. Please be patient and spare us little time. Your patience and comprehension is greatly appreciated in this regard.

Thanks,
Gary
E-iceblue support team
User avatar

Gary.zhang
 
Posts: 1380
Joined: Thu Apr 04, 2013 1:30 am

Mon Aug 04, 2014 3:39 pm

Hi Gary,

We are already in Production and the above mentioned issue is stopper for us.
Is your dev team able to fix the issue ?
If not,up to when should I expect the solution.
Please update me,so that accordingly we can take a decision.

Prashant_Waghulde
 
Posts: 9
Joined: Thu Jul 24, 2014 8:11 pm

Tue Aug 05, 2014 9:36 am

Hello,

Sorry for inconvenience. There is a temporary hotfix for your issue, which is not official as there are some other customers' issues need to be fixed further after testing today. You can download it from the following link. Once the official version is published, we will inform you immediately.
http://www.e-iceblue.com/downloads/hot_ ... 5.2.24.zip
If there are any questions, welcome to get it back to us.
Sincerely,
Gary
E-iceblue support team
User avatar

Gary.zhang
 
Posts: 1380
Joined: Thu Apr 04, 2013 1:30 am

Tue Aug 05, 2014 4:06 pm

Hi Gary,

Thanks for the temporary hotfix.
As we are receiving “Evaluation Warning” lines in PDF with above hotfix.
Please let us know how can we download the Hotfix for the already using licensed version.

Thanks.

Regards,
Prashant

Prashant_Waghulde
 
Posts: 9
Joined: Thu Jul 24, 2014 8:11 pm

Wed Aug 06, 2014 1:58 am

Hello,

Thanks for your feedback.
Sorry that there is no any version for the already using licensed version. You could contact sales@e-iceblue.com to get a temperary license file for one month to remove the warning message.
Sincerely,
Gary
E-iceblue support team
User avatar

Gary.zhang
 
Posts: 1380
Joined: Thu Apr 04, 2013 1:30 am

Tue Aug 12, 2014 6:24 pm

Hi Team,

We are receiving a below error on prod,

Spire.Doc free version is limited to 5 tables. This limitation is enforced during reading or writing files.Upgrade to Commercial Edition of Spire.Doc <http://www.e-iceblue.com/Introduce/word-for-net-introduce.html>

Can you please provide qucik solution.Its highly important because we are failing with production.

Also ,please provide your support number.

Thanks.

Prashant_Waghulde
 
Posts: 9
Joined: Thu Jul 24, 2014 8:11 pm

Wed Aug 13, 2014 1:27 am

Hello,

Thanks for your inquiry.
It means that you are using the free version has some limitations, please upgrade to Commercial Edition(Spire.Doc Pack(hot fix) Version:5.2.24.
If there are any question, welcome to get it back to us.
Thanks,
Gary
E-iceblue support team
User avatar

Gary.zhang
 
Posts: 1380
Joined: Thu Apr 04, 2013 1:30 am

Wed Aug 13, 2014 2:01 am

Hi,

Thanks for your response.

I tried with your provided DLL's however receiving a below warning messages
"Evaluation Warning : The document was created with Spire.PDF for .NET."
on PDF files.

Prashant_Waghulde
 
Posts: 9
Joined: Thu Jul 24, 2014 8:11 pm

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