Hello Clayton,
Thanks for your inquiry.
Please upgrade to the newest hotfix-
Spire.Doc Standard(5.0.16) and try it again, if the issue still exists, could you please provide us your document here or send it to our Email(
support@e-iceblue.com) if convenience? It may help us reproduce your issue quickly. We promise to keep your document confidential and we will not use it for any other purpose. Besides, you could also remove the security data of your document and then send it to us.
Sincerely,
Gary
E-iceblue support team